Privacy Policy

Responsible in terms of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

HEY THERE UNIVERSE
meditation | intuition | impulses
Viola Grötz
Hoppendamm 2a
48151 Münster
Germany
hey@heythereuniverse.com

Collection of general information when visiting our website

Nature and purpose of processing:

When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

Ensuring a smooth connection setup of the website,
Ensuring a smooth use of our website,
evaluating system security and stability, and
to optimize our website.

We do not use your data to draw conclusions about you personally. Information of this kind is statistically evaluated by us anonymously, if necessary, in order to optimize our website and the technology behind it.

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.

Provision prescribed or required:

The provision of the aforementioned personal data is not required by law or contract. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited. For this reason, an objection is excluded.

Your data subject rights

You can exercise the following rights at any time using the contact details provided:

Information about your data stored by us and its processing (Art. 15 DSGVO),
Correction of incorrect personal data (Art. 16 DSGVO),
Deletion of your data stored by us (Art. 17 DSGVO),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
objection to the processing of your data by us (Art. 21 DSGVO) and
Data portability, insofar as you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us consent, you can revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html. (German only)

Newsletter

The website operator or page provider collects data when registering for the newsletter. The collected data will be used exclusively for sending the newsletter and will not be transmitted to third parties. The newsletter is sent via MailChimp.

The following data is collected:

• Email address
• First name (optional)

Handling of personal data

The website operator collects, uses and discloses your personal data only if this is permitted by law or if you consent to the data collection.

Handling of contact data

If you contact the website operator using the contact options provided, your details will be stored so that they can be used to process and respond to your inquiry. This data will not be passed on to third parties without your consent.

Right of withdrawal

You can revoke the newsletter and the consent to store the data at any time (e.g. by mail: hey@heythereuniverse.com).

Contact form

Type and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the request and the subsequent response to the same. The provision of further data is optional.

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipients:

Recipients of the data are, if applicable, order processors.

Storage period:

Data will be deleted no later than 6 months after processing the request.

If a contractual relationship arises, we are subject to the statutory retention periods under the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision mandatory or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

Instagram

On www.heythereuniverse.com and on the corresponding subpages of the website, reference is made to Instagram via a link. If you click on a link that refers to Instagram, the content is streamed from the servers of the service provider, such as Instagram or Meta, to your browser and displayed on this website. Instagram also creates a link to your Instagram profile. If you do not want this this, you can log out of your Instagram account beforehand. You can find Instagram’s privacy policy here: https://privacycenter.instagram.com/policy/.

Google Web Fonts

This website uses so-called web fonts provided by Google for the uniform display of fonts. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google’s servers. This informs Google that our website has been accessed via your IP address.  If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found in the Google FAQ and in Google’s privacy policy.